Thursday 19 November 2015

NDM Essay.

The development of new/digital media means the audience is more powerful in terms of consumption and production. discuss the arguments for and against this view.

There have been many changes and developments in technology and the new/digital media which has created a new platform for audiences and institutions to adapt to. The audience have gained more power and a place to interact and grow whilst getting the knowledge they need in a much more convenient way. This has allowed them to gain more power in terms of consumption and production. However, this can be argued as different perspectives have different views on how much power the audience have.

A Marxist perspective would argue that the so-called “information revolution” has done little to benefit audiences or to subvert the established power structures in society. Far from being a “great leveller” (Krotoski, 2012) as many have claimed, it has merely helped to reinforce the status quo by promoting dominant ideologies. The most popular news website in the UK by a considerable margin is the ‘Mail Online’, which receives more than 8 million hits every month and is continuing to expand rapidly – with forecasts that it will make £100 million or more in digital revenues in the next three years. Similar to its tabloid print edition, the website takes a conservative, right-wing perspective on key issues around gender, sexuality and race and audiences appear to passively accept what the Marxist theorist, Gramsci, called hegemonic view. When one of their chief columnists, Jan Moir, wrote a homophobic article about the death of Stephen Gately in 2009 there were Twitter and Facebook protests bit, ultimately, they did not change the editorial direction of the gatekeepers controlling the newspaper.

A pluralist perspective would argue that the audience has the ultimate power in terms of production and consumption. This is due to the face that audiences are seen as capable of manipulating the media in many ways according to their needs and having access toThey are able to ‘conform, accommodate, challenge or reject’ (Gurevitch et al). According to pluralists the audience is active and can choose and select the media they want to consume as we have free will and are not controlled. During the Arab spring protests, many people in Egypt, Tunisia and Libya has started uprisings to get what they want, through this they managed to achieve democracy and get their voices heard which shows how important and powerful the audience are. The pluralists see the internet as “the most important medium of the 20st century” (Briggs and Burke) which can be used to find out any information needed in a more convenient way. This fits in with the uses and gratifications theory of surveillance (Blumer and Katz). The use of citizen journalism has created more UGC (user generated content) which has become increasingly common. An example of citizen journalism is the death of Ian Tomlinson which was carried out by a police officer. A member of the public filmed the incident, which The Guardian then released soon after. This created major controversy over the case This has also given us the ability to share our views on more platforms such as on blogs. “The internet has given readers much more power…the world is changing and newspapers have to adapt” (Rupert Murdoch, Newscorp) which shows that newspapers itself are not doing so good as it is the audience who determines the success of these businesses. This has resulted in the “mutualisation of news” (Rushbridger), which tells us that it is not just the gate keepers who produce news but also the audiences as it is mutual and top down.

Another Marxist perspective would argue that audiences do not have the power, instead what they have is an illusion of autonomy as they are manipulated by thinking they have power when they don’t. The audience are known to have a false consciousness. Marxist theorists tend to emphasise the role of the mass media in the reproduction of the status quo. They do this by Gramsci’s theory of hegemony by using the media to promote hegemonic ideologies and ensure dominance of certain classes. This ensures that ultimate control is increasingly concentrated in wealthy corporations and media conglomerates for example according to Lin and Webster, the top 5 of all websites accounted for almost 75% of user volume which supports Paretos law of the minority of media producers serving a majority of consumers. News Corp, the multi-national news company (who have revenue of $33billion) are seen as a media conglomerates. ‘Hellion is encapsulated in the internet’ and being able to escape the internet is causing the audience to ‘dumb down’. Also web pages and blogs are like a million monkeys typing nonsense (Andrew keen: cut out of aperture – the internet is killing our culture) which means how the audience does not know what they are doing. They think they have control in what they are doing but they do not have the power.

Pluralists see society as a system of competing groups and interests, from which none of them are predominate (i.e. classless). Pluralists go against the Marxists idea of autonomy being an illusion as according to pluralist’s media organisations are seen as enjoying an important degree of autonomy from the state which means they actually benefit from the audience and that the power is in their hands. People are able to make videos and upload them on YouTube, without even having to sign any deals or get in touch with famous people, they can still gain several subscribers and gain hundreds of views. An example is an online fashion and beauty blogger called Zoella. She currently has just under 7 million subscribers and her videos have 307,946,467 views. After becoming so popular through her YouTube channel, Zoella has now released her own book called 'Girl online' which sold 78,000 copies in the first week.


Marxists believe in capitalist society, where the bourgeoise exploit the proletariat. In the world of news, institutions and companies remain dominant and have power over their audiences, who have no control. An example of this is the fact that audiences feel more powerful as they can comment on articles found on online news. Although audiences can comment what they want, the comments are still regulated by the news institutions and they have the power to take it down if they find it inappropriate. Also, although audiences have more freedom and power to create their own media online, they still use websites such as Google and YouTube which are owned by dominant corporations. A theorist who agrees with this is Pareto as he stated that ''a minority of (media) producers always serve a majority of consumers. This ties in with Pareto's 80/20 rule, where he stated that 80% of wealth is owned by 20% of the population. Furthermore the Sun newspaper helped win the conservative election which was shown in there newspaper article, ‘It was the sun wot won in). Which shows that the sun newspaper is very powerful as it has been able to control the audiences using the hypodermic needle by injecting information into the audiences mind. The newspaper companies are also seen as opinion leaders as according to the two step flow model audiences are influenced by the opinion leaders in the media who immediate how the audience re-acts by voicing their own views in a subtle way.

A pluralist on the other hand would argue that Marxists’ belief that we live as puppets who are controlled by a capitalist society who use us to serve the elite class is wrong as we are free agents who can control our own actions and choices, including the type of media we consume. More and more news organisations and social networking sites have seen a massive increase in UGC as well as big institutions adapting and changing. An example of freedom of speech and User generated content is the Ferguson story where within 3 days 6 million tweets are made on twitter about what had happened and was also trending not only but the police have admitted that they have lost control of the story. This links back to Briggs and Burke their theory was that new and digital media is the most important medium of the twentieth century, user generated content has allowed for this to happen and provide justice. 

In Alain de Botton's view the media is powerful in shaping how we view society. The media is a form of manipulating the audience which links to Marxism and hegemony because due to the fact that a high majority of the audience do not know how to decode the news and therefore follow it as a form of hegemony without knowing that they are consenting to this way of keeping and maintaining the status quo in society. Pluralism and new technology gives the audience a change to find out news themselves and also create their own unbiased news through UGC and citizen journalism which goes against de Botton's view of the audience being manipulated by the audience. 

in conclusion, this shows that the audience now have more power over other institutions and the media which is my belief too. The changes in new/digital media have provided us with a bigger platform to be free to be ourselves without being controlled and restricted which has given the audience more power in consumption and production.

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